Project HJE Client Testimonial

A project we worked on recently has now been completed and can be found here if you'd like to read more about the details.

Our client left us the lovely review below:

As described in the case study, the problems seen were linked to the previously used filter was in poor condition and over 50 metres away. This left is in a vulnerable position of having regular down days to carry out cleaning tasks. Cleaning tasks not only caused downtime, but also exposed employees to a thankless task laden with risk.

Firstly, Health and Safety was at the forefront of Filter Designs project. The RAMs they developed, and the safety standards demonstrated were commendable. Each person attending site willingly accepted our strict rules surrounding PPE, RPE and safety practices, and was found to always adhere to them when audited.

Filter Designs provided an incredibly in-depth service, from design through to commissioning. We are not the easiest company to work alongside due to our unique processes, dust type and run rate requirements. Filter designs demonstrated incredible patience and perseverance to make the project successful. Due to unforeseen issues with our dust offloading system, we required the option to switch between the new and old system. Filter designs delayed the completion of the project for us whilst we became confident in our system, then came back to install the penthouse. What impressed me the most throughout the project was the focus being so heavily on providing solutions for problems and delivering a working system, when the problems encountered were unforeseen and no fault of Filter Designs. This demonstrated to me that their company ethos is proven to be delivering collaboration and customer satisfaction, not just selling a product.

Due to the success of the project, we have commissioned the designs of another filter. I would recommend anybody explore their dust filtering solutions with Filter designs.